Fidelity Young entrepreneur

Initiative

Fidelity Young Entrepreneur Initiative

About Us

The Fidelity Young Entrepreneur's Initiative provides both financial and non-financial resources to enable youth-related businesses survive and thrive.

The initiative underscores Fidelity’s commitment to empowering young entrepreneurs and businesses as the catalysts for social and economic development in Ghana.

An FYEF beneficiary; not only benefits from access to finance, but obtains mentoring, networking, capacity building sessions as well as pre / post investment loan support.
Apply today and be part of the next generation of global industry giants.

Fidelity Bank!
Believe with us.

Who Can Apply?

Are you a male or female entrepreneur applying for an OCIF fund between the ages of 18 - 35 ?
Are you a male entrepreneur applying for an FYEF fund between the ages of 18 - 40 ?
Are you a female entrepreneur applying for an FYEF fund between the ages of 18 - 45 ?
Is your business within any of the following sectors ?
1. Agribusiness / Agriculture
2. Manufacturing
3. Green Business - i.e renewable energy, energy efficiency, waste recycling etc.
4. Tech related business - fintech, agritech, edutech, health tech
5. Creative industry - fashion , beadmaking that are scalable and employ staff
Is your business registered i.e . Limited Liability, Sole Proprietor, Partnership ?
Has you business been in operations for at least one year and has residual income or cashflow to take on debt ?
Does your business have all the required licenses from the regulator governing business operations ?
Does your business have at least 2 years historic audited financials or 2 year historic management accounts ?
Does your business have a bank account and able to submit 12 months bank statement showing inflows and outflows on transactions related to the borrowers business ?

Apply Now!

Fidelity Young Entrepreneurs Initiative (FYEI) Privacy Policy

1. Introduction

Fidelity Bank Ghana Limited (“us”, “we”, or “our”) is a registered financial institution in Ghana that provides banking, credit scoring and lending services to data subjects, also referred to as the data controller for the information we process unless otherwise stated.

This privacy policy governs your use of our service, and explains how we collect, process, safeguard and disclose information about you.

We will only process information where you have given us the information directly as a data controller or by our partners where we are processors in accordance with their instructions and in line with our obligations and your rights under The Data Protection Act 2012 (Act 843), The EU General Data Protection Regulation (GDPR) and other Jurisdictional Data Protection laws that are applicable.

2. The information we collect and when

We only collect personal information that is necessary, relevant, and not excessive for the purpose of our processing. The type of personal information that we may collect and process about you when you interact with us includes the following:

Name
Email
Address
Contact
Age/DOB
Business registration documents / Business details
Business financial information
Bank account details
Credit History
Financial statements (Income statement, Statement of Financial Position and Cashflow statement)
National ID cards

We may, in specific circumstances, process other information such as your subscriptions, services used, records of conversations.

You are under no obligation to provide us with your personal information; however, certain basic information may be required for us to be able to provide you with the service or request made by you. Where this is the case, we will advise you at the point of obtaining the information.

3. How do we obtain your personal data?

We collect personal information directly from you when you complete the application form or engage with us through various channels. Where we collect your personal information indirectly from you, we will contact and inform you of where we obtained the information. The following are the various ways we collect information from you.

When you complete the FYEI application form
Through existing data on the Bank’s system
When you contact us for assistance through our contact center or other channels

4. Purpose of processing

The purposes for which we process your personal data include one or more of the following;

To enable us provide lending services under the Fidelity Young Entrepreneurs Initiative.
To fulfill a contract that we have entered into with you or with the entity you represent. In these circumstances, it may be your entity, rather than yourself, that has provided us with your personal data for us to fulfill the contract.
To ensure the security safeguard of your data and underlying business infrastructure.
To manage any communication between you and us.

5. Lawful Basis for Processing

We will only process your personal data for the specific purpose that we state at the point of collection and when the law allows or requires us to do so. Most commonly, we will use your personal data in the following circumstances:

For us to perform a contract that we are about to enter into or have entered into with you.
Where it is necessary for our legitimate interests and if your interests and fundamental rights do not override those interests.
Where we need to comply with a legal or statutory obligation.
Where you give us your consent.

Below is a description of the ways we may use your personal data, and which of the legal basis we rely on to do so. We have also identified what our legitimate interests are where appropriate.

Type of processing activity	Lawful basis
To enable the Bank, provide lending services under the Fidelity Young Entrepreneurs Initiative	Performance of a contract
To fulfill a contract that we have entered into with you or with the entity you represent. In these circumstances, it may be your entity, rather than yourself, that has provided us with your personal data for us to fulfill the contract.	Performance of a contract
To ensure the security safeguard of your data and underlying business infrastructure.	Legitimate interest
To manage any communication between you and us.	Legitimate interest
Marketing /mailing list /subscriptions to newsletters	Consent

6. Whom we might share your information with

We will not share your information with third parties unless any of the following circumstances apply.

Where the law or a statutory duty requires us to do so
Our internal team members who need the information in the course of their roles to administer a contract or service we are providing to you
If we need to share personal data to establish, exercise, or defend our legal rights (this includes providing personal data to others to prevent fraud)
If required to disclose your personal information by law or in response to valid requests by public authorities (law enforcement agencies, fraud and crime prevention and detection agencies and certain regulatory bodies).
Share with recipients, including employees, only for the purposes of administering services to you or responding to your request. This will only be shared on a strictly need-to-know basis.
With third parties that we have either contracted to perform services for us and will ensure that we put the necessary security and third-party contracts and agreements in place.
If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

If you require details of the third parties your data has been shared with and how this information is used please contact us at sustainablefinance@myfidelitybank.net or Toll free: 0800 00 3355.

7. Security safeguards

Security safeguards are of high importance to us, and therefore, we believe we have appropriate technical and organizational security measures and controls in place to protect your information. Some of the steps that we have implemented include implementing access controls and encryption to our information technology and systems. We do not, however, have any control over what happens between your device and the boundary of our information infrastructure. You should be aware that there are many information security risks that exist and take the appropriate steps to protect your own information.

8. Personal information retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your personal information to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

9. Personal information transfer

Your personal information, may be transferred to, and maintained on computers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all the steps reasonably necessary to ensure that your information is treated securely and in accordance with this Privacy Policy and no transfer of your personal information will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

10. Your Rights as a data subject.

The Data Protection Act 843 provides some basic rights to data subjects. These are

10.1 Right to be informed:

You have the right to be informed about the processing of your personal information (personal data) that we do. This privacy notice is a way of ensuring we meet our obligations to enable you to exercise your right to be informed.

10.2 Right to Access Your Personal Information

You have the right to access the personal information that we hold about you. This is sometimes termed a ‘Data Subject Access Request’. We will ask for proof of identity and sufficient information about your interactions with us so that we can locate your personal information when you make such a request. If you want to exercise this right, please contact us as set out below.

10.3 Right to rectification, blocking, erasure, and destruction

Where information we hold about you is inaccurate, incomplete, or out of date, you may ask us to correct or update it at any. You also have the right to block us from further processing of your personal data where we do not have any legitimate or legal basis for processing your personal data. In certain circumstances, you may also as us to delete your personal data. The right to erasure or destruction is not absolute and only applies in certain cases. If you would like to exercise this right, please get in touch with us as set out below.

10.4 Right to prevent processing:

Under this right, you can give us notice in writing to cease or not or not start processing your personal data for a specific purpose or manner which will cause or is likely to cause any unwarranted damage or distress. You can also prevent us from processing your information for direct marketing purposes.

10.5 Right to give and withdraw consent

Where we rely on your consent to process your personal data, you have the right to withdraw it at any time by contacting us or using any details provide in our communication with you.

10.6 Right to complain and compensation

As with all the other rights above, you may write to complain if you believe any of your rights have not been met or we fail to meet our obligations as a data controller.

10.7 Other Rights under different jurisdictions Across Africa and beyond

We will ensure the various rights of data subjects where we operate are respected and take our obligations seriously. Where we process personal data of other jurisdictions, we undertake a privacy assessment to identify any potential risk of noncompliance.

11. Notice to Exercise Rights

You can at any time give notice in writing to us to exercise your rights. We will within twenty-one (21) days after receipt of a notice, inform you in writing that we have complied or intend to comply with the notice your notice or the reasons if we cannot comply with the request. If you would like to exercise this right, please contact us as set out below.

Email: sustainablefinance@myfidelitybank.net

0800 00 3355

12. Changes to this Privacy Notice

We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes or if we change our business in a way that affects personal data protection. Any changes we make will be published and indicated by version number.